The Dealership Sales Operating System: Lead → Delivery → Lifetime Customer

Featured image showing a dealership sales pipeline—lead, appointment, demo, F&I, and delivery icons in JC brand colors.

Practical playbook for GMs, GSMs, BDC managers, and sales pros. Need hands-on help? See our What We Do page or join the JC Academy. TL;DR: Standardize speed-to-lead, appointment setting, showroom flow, desking and F&I handoffs, delivery, and service-lane follow through. Track a short KPI set. Drill weekly. Results compound. For a guided rollout, start the […]

The JC Growth Circle: A Blueprint for Faith-Based Leadership and Lasting Transformation

JC Growth Circle and 4 Pillars - faith motivation training and. coaching all represented in a colorful circle - red yellow navy light blue

🔍 Introduction In today’s fast-paced world, success is often measured by results alone — sales closed, promotions earned, goals achieved. But at JC Training & Development, we believe that true growth runs deeper. It’s not just about what you accomplish, but who you become along the way. That’s why we developed the JC Growth Circle […]